AmazonSmile – what a good idea!

Amazon started something a few months ago that didn’t get much attention, but should: It donates 1/2 percent of what you buy to your favorite charity when you buy through

First you pick a charity – they have almost a million national  and local charities to pick from. I picked Pets Lifeline. There is no step number 2 – Amazon does all the work, and it costs you zip.

The key is going to instead of your regular login, but there’s a Chrome extension that will do that for you.

There’s some limitations on what’s eligible – basically physical goods. Hopefully they will extend this program to Kindle Books and their video streaming service.



Motivation for creating over the long haul

One of my absolute favorite podcasters has hit a rough spot. If you do Rails, then you know Ryan Bates’s Railcasts that for six years have been absolute must-watch content. But lately, it’s clear they’ve become a labor, not a labor of love. “You have probably noticed there has been a lack of new episodes lately. I have found it increasingly difficult to produce content, and I’m not entirely sure why. The best way I can describe it is that I feel paralyzed under the pressures of work,” Ryan posted at Railscasts in the last day or two.

Maintaining your motivation for creating is way harder than creating, and creating is damn hard.

It’s the light at the end of the tunnel that turns out to be a freight train. How many great artists, writers, actors, musicians, developers become great, only to burn out, go dry, stop creating? Ever wonder why so many prolific, good bloggers who created great post after great post years ago have gone silent? Keeping your creative motivation going, day after day, creation after creation, is a stone cold bitch.

I don’t claim to be one of those great creatives, by the way, but I’ve gone through what they’ve gone through on a smaller scale. Still going through it, in fact. That’s why I wrote the following email to Ryan, and am posting it here, in the hopes that a) it will help Ryan, b) it will help other creative people keep creating and c) to remind myself about the perils of forgetting motivation is not something to take for granted or lightly.


Hi Ryan,

I and Patrick Foley did the Startup Success Podcast ( for nearly 3 years before burning out. The pressure of getting a show out every week, meeting the expectations of so many people is non-trivial. First there’s the weight, and the weight gets heavier and heavier, squeezing out fun, then time off, then anything but self-imposed guilt because you’re not keeping up. That weight crushes out of you motivation to do the show, and you stop.

Here’s a few suggestions re getting back into it, if you so choose:

  • Top suggestion: get 4 shows in the can first. Knowing that you can take a break is a huge stress reducer. Building in that reserve means you can take time off. It’s your secret weapon to take the pressure off.
  • Vary the format. While you can do fantastic code tutorial podcasts, you deserve some variety. Go interview another really awesome developer and find out their tricks and issues. Go do a show about tools you like. Host a debate. Talk about php. Go wild! Get out of a rut. You have so much credibility  in the Ruby Community, practically any door will open to you.
  • Double your price – and offload all editing. I and thousands of others would happily pay you twice as much if that meant you could offload editing, responding to comments, etc. I at least want to learn how and what you think; that’s the product you sell: the rest is non-core and can easily be outsourced.
  • Connect more with your audience. Do an open hangout on a regular basis, read online your email from admiring viewers answering questions you’re interested in. Don’t underestimate or ignore just how much as humans the heartfelt admiration and respect of our peers refills your creative gas tank.
  • Make it a priority to understand how motivation works for creative people over the long haul. At a minimum, go read Dan Pink’s Drive: The Surprising Truth About What Motivates Us and Steven Pressfield’s Turning Pro: Tap Your Inner Power and Create Your Life’s Work. Motivation to create is very, very different than what most people think, and that difference is all the difference when it comes to creating over the long haul.

Anyway, hope this helps and looking forward to you’re return.


Bob Walsh

Two words. Get it.

I feel absolutely compelled to share something that has over the past week tripled my productivity: Focus@Will. This “productivity music service” will. Rock. Your. World. It’s that good. I find that when I’m coding away on PetSitterApp or DevNewsApp listening to this, I effortlessly slip into Flow and crank right through what I want to get done. At about triple the speed. This is an almost scary improvement over the halfway focused but easily distracted state I’ve been in for years.

Focus@Will can explain the science behind the profound effect music can have on your mental state, concentration, and focus; but what you need to know is that you will be more productive, less distracted, more focused, less self-interrupted with it. For $3.99 it’s a steal. Get it.

Keeper emails from

For the past week or so I’ve been getting these absolutely great startup advise emails from 21times. First there was Spencer Fry on How to Bootstrap, then awesome Patrick McKenzie on Running a Software Business on 5 Hours a Week, and then today Jason Baptiste on going from idea to launch in 8 steps. First person, detailed, great stuff. The kind of content you seldom see. Highly recommended.


Just posted show number 141 of the Startup Success Podcast – a great interview with Marc Nager, CEO of Startup Weekend and Pat’s last show as cohost as he goes on to founding his own startup, Tribbon. It feels really weird to stop doing something we’ve done together for pushing four years.

I just wanted to say thanks Pat! For sharing a dream, for countless hours whipping our raw interviews into shows, for putting up with me, for contributing above and beyond the call to the startup community. It’s been a hell of a lot of fun.

Next week, I’ll be putting the Startup Success Podcast into reruns, re-issuing some our best interviews over the past years. Pat and I did some really good interviews, and I think you’ll enjoy them. And stay tuned, there’s more changes coming!

They’re back!

The cold zombie hand of those who want to save you from the evils of the Internets are back: CISPA (Cyber Intelligence Sharing and Protection Act) will keep you safe from evil cyberterrorists, pornographers and copyright infringers. Just close your eyes, shut up, do as we say and go shopping.

Or not.

Spencer Belkofer of Lumin Consulting is ringing the alarm bells with this great infographic:
CISPA Infographic by Lumin Consulting


Google Docs – get a little style!

Matt Williams (an “avid” reader of this blog) emailed me this morning. Who’s Matt Williams? a) He’s the guy who added a little style to Google Docs – specifically this nice OS X-like Linen Background script and, b) He’s the guy who got a post about a) in TechCrunch about his “make it pretty” effort in under 10 minutes after posting.

“I have always been passionate about useful and well designed tech. When i designed the Google Docs iOS Linen Background, i honestly just wanted to share it with others who would appreciate it. I told my friend to install the pluggin and he sneakily sent it in to techcrunch and within 10 minutes a post had been written about it.”, Matt replied.

Matt runs No Yelling Driving School in Australia (Brisbane and Perth) when he’s not making the interwebs just a smidgen easier on the eyes or getting ready to expand his business to Sydney. Seems he has a few new Facebook friends now: 1,090 to be exact.

Maybe if your startup is looking for a few new friends and a ton of legit linkbacks you should take a page (linen of course) out of Matt’s playbook. :)


JOBS bill passes – New era for startup funding starts now.

If you’ve founded a startup, or are thinking of founding a startup, your API to OPM (Other People’s Money) just got earthshakingly easier to use.

Sitting in President Obama’s inbox this afternoon is HR 3606 – the JOBS act – ready for his signature, SEC rulemaking, and going into production. Three startup constituencies are going to get some good stuff from Washington:

  • Angels and Angel Groups will be able to do much more business, easier, and actually solicit business much more directly and publicly,
  • The onramp for taking successful startups public just got much easier to navigate, meaning it won’t take a Facebook-sized business to make this an attractive way of raising capital again,
  • People like you and I (not “accredited investors”) will be able to buy stock through crowdsourced sites (called “funding portals”) in startups who with relatively little effort will be able to list with these portals. How much stock? Up to 10% of our annual incomes or $10K whichever is less. As for startups, those who go through portals, can crowdsource up to $2 million a year.

Three other parameters worth mentioning. While a startup could do all the legal stuff that needs to be done and sell stock direct, it’s going to be a lot easier, and a lot more credible, to go through a portal who can do all that for a hundred, a thousand, 10 thousand startups. And for all the non-tech would-be startup founders, no, you can’t use this kind of stock to pay for your Facebook clone – you can’t own crowdsourced stock in a company you work for. And speaking of those new funding portals, how much will they be making? Dunno. Stay tuned as the SEC makes the rules. At least they will be startups, insofar by at least one informed reading of the bill, existing stock brokers cannot become crowdsource brokers.

New Rules, new Game.

So how is this all going to play out after Obama signs the bill and the SEC spends six months writing out the nitty-gritty there will be devils in these details rules?

First off, go get on Motaavi’s mailing list, like now. There’s a great story by PandoDaily writer Erin Griffith about how Motaavi’s co-founder Melanie Plageman pulled a Ms. Smith Goes To Washington, buttonholing staffers, started building a database of startup by congressional district,  and learning how the DC game is played. Upshot? Great networking, and already Motaavi is gearing up to start posting startup profiles. There will be of course other players – SecondMarket, KickStarter, Gate Technologies have been mentioned – but Melanie now knows the right people, is tied into the DC tech caucus, and has a power suit to wear while walking the walk :).

Second off, you need to get serious about a) what the hell your startup is going to do to be successful and b) just exactly why you want Other People’s Money. The single biggest hurdle to launching a startup is that it’s a killer to launch a company and hold down a day job. Crowdsourcing your big leap forward makes sense, and the 20 self-funded startups out there for every traditionally funded startup will be getting into the game. And that means it’s time to get read and adopt  both Steve Blank’s brand new Startup Owner’s Manual and Ash Maurya’s Running Lean, 2nd edition. Both these guys are channeling Alex Osterwalder’s Business Model Canvas that gives founders a way of figuring out how their startups succeed and investors a much better way of comparing startups to startups that b.s. business plans.

Re what you plan to do with the money you crowdsource, that’s definitely an app I’d like to see – and you will too unless you delight in using crappy old Excel accounting templates divorced from startup reality. Keep in mind those funding portals have an ongoing responsibility under the JOBS act to report to their investors where the money invested goes.

Third off, expect to see the rise of a brand new kind of Angel/VC. When the likes of you and I go buy $300 of NextBigStartup through a funding portal, we (or at least I!) will be doing it in the hopes of making some money, money we get when that startup gets bought and the new owners buy out the crowdsourced owners, or the company goes public, or when an “accredited investor” makes us a good offer. We won’t be able to sell our stock for a year (see Sec. 4A(e)(2) of the HR3606 if you’re interested). But if a Ron Conway, Brad Feld or Dave McClure want to take buy that $300 of stock for say $900, I for one won’t say no.

So what happens when non-rich people can buy startup stock instead of lotto tickets, successful startups can go IPO-Big, Angels can do real audition calls for startups not American Idol-like competitions and a whole lot more would be startup founders can get that critical first couple of million dollars? Stay tuned – but that damn Internet has gone and done it again – disrupted how things used to be.



The Age of the Platform

(Phil Simon is a four-time author, speaker, and technology and management expert. I met Phil for the first time when Pat and I recorded Show #104: Phil Simon and the New Small on the Startup Success Podcast. Phil is way smart, insightful and knows how to tell a great story! Recommended Reading!)

Book excerpt from The Age of the Platform: How Amazon, Apple, Facebook, and Google Have Redefined Business
By Phil Simon. Published by Motion Publishing.


There are many smart people out there—and few are smarter than Eric Schmidt.

Even before joining Google as chairman in August 2001, Schmidt was long regarded as one of the most respected, knowledgeable, and prescient technology minds on the planet. Among his many accolades, in 2007 PC World named him the most important person on the web—along with Google co-founders Larry Page and Sergey Brin.1 Today, there are few more astute observers in the field. When he talks, people listen.

Schmidt was talking on May 31, 2011. He had the floor at the D9 Conference in Rancho Palos Verdes, California. In broad terms, he discussed today’s rapidly moving, tech-heavy economic climate.

Beyond generalities, though, Schmidt remarked that a small cadre of companies was growing at unprecedented rates, reaching scales that could only be described as extraordinary. Moreover, this growth had “not been possible before.” 2 Schmidt named four companies that stood apart from the crowd: Apple, Amazon, Facebook, and Google. He collectively referred to these companies as the Gang of Four.

Today the Gang of Four is light years ahead of its peers. And this lead is not just in one vital area, such as technology. In incredibly short periods of time, Apple, Amazon, Facebook, and Google have done truly amazing things. They have built valuable brands, released popular products and services, cultivated widespread followings, and generated enormous shareholder value and profits. They have quickly risen to prominence, in the process becoming the envy of thousands of organizations. They have been able to innovate and launch products, services, and even entire lines of business at unprecedented rates. As we’ll see in this book, the source of these companies’ competitive advantages stems from many things, including profound customer insights enabled by troves of data, immensely valuable partnerships, highly adaptive cultures, and the intelligent use of technology.


Historically, as large companies have grown to such dizzying heights, they have begun to show signs of fissure and eventual decline. Examples abound. IBM struggled mightily in the late 1980s and early 1990s. To be fair, it was able to successfully redefine itself as a service-oriented company, a turnaround that has been nothing short of astounding. Kodak was woefully unprepared for the rise of digital cameras and printing. More recently, many iconic organizations have lost their leads, sometimes in just a few years. Microsoft comes to mind and is discussed at length in Chapter 9 of this book.

It doesn’t take a genius to recognize the symptoms or diagnose the disease. After some degree of success, large organizations begin to tread water. Over the course of, say, five years, they start to exhibit the signs of stereotypical risk-averse, monolithic organizations. Again, this is well-trodden ground. Many books have been written about how size tends to encumber organizations, along with attendant bureaucracy and other baggage. Call it big company syndrome.

The Gang of Four, however, appears to be largely symptom-free.

Each company continues to hire thousands of new employees, enter new and often challenging markets, forge new partnerships, and launch entirely new lines of business. These companies are doing much more than avoiding the traditional perils of growth, nor are they simply maintaining previous levels of performance. They are somehow increasing their organizational pace of innovation.


I have no axe to grind with Microsoft, IBM, MySpace, AOL, Yahoo!, and other technology companies that have recently fallen from grace. On the contrary, I admire each company’s accomplishments and innovations. As we will see in Chapter 1, we would not be where we are today if Microsoft had not pushed for common computing standards, Yahoo! had not broken new ground with portals, AOL had not taken dial-up to the masses, and MySpace had not introduced the idea of a social network to millions. In many important ways, these companies paved the way for the Gang of Four.

I only highlight the missteps of these organizations to underscore one of the key points in this book: Platforms—even great ones—do not guarantee long-term success. In other words, the platform is no silver bullet, and we can learn a great deal from the declines of these companies—and their platforms.

What’s more, I have great admiration for Amazon, Apple, Facebook, and Google—and the leaders behind them. However, I do not mean to imply that the Gang of Four can do no wrong. In Part II of this book, I catalog some fairly large tactical and strategic blunders made by these companies. Throughout the book, I have endeavored to strike a balance between the good and the bad.

Let me be clear: Microsoft, Yahoo!, and their struggling counter-parts are not bad or incompetent organizations. Nor are Amazon, Apple, Facebook, and Google above reproach. They are not run by inherently better or smarter people. But the fact remains: Each member of the Gang of Four has done an excellent job of building and managing its platform. And this is the main reason that each has enjoyed so much success over the last five years.

Bezos, Zuckerberg, and company have learned a great deal from tech pioneers like Bill Gates and Jerry Yang. But now the pendulum has swung the other way. Current management at many organizations—including Microsoft, Yahoo!, and other besieged companies—would do well to study the success of Amazon, Apple, Facebook, and Google. Hence the need for this book.


“At electric speed, all forms are pushed to the limits of their potential.”
—          Marshall McLuhan

In general, the Gang of Four is doing what top management gurus have been espousing for years. Specifically, they are embracing intelligent risk. They aren’t afraid of failure, experimentation, and change. Innovation depends on this type of mentality. At least in part, each company has moved away from its original and core business model—often multiple times. They are sprouting in different and unexpected directions: horizontally, vertically, and evendiagonally. They have entered new markets, and in some cases, created markets where none had previously existed.

That’s one explanation. But it’s actually not the underlying reason for the massive and sustained success of these companies. Rather, they are winning because they are following an entirely new blueprint and business model. They have spent a great deal of time and money building extremely powerful and valuable ecosystems, partnerships, and communities. This new model hinges on powerful ecosystems that, in turn, fuel astounding levels of innovation, profits, and growth.

In the understated words of Eric Schmidt at the D9 Conference mentioned earlier, Amazon, Apple, Facebook, and Google “are exploiting platform strategies really well.” 3
Without question, the Gang of Four has built the world’s most valuable and powerful business platforms. In so doing, these companies have done nothing short of redefining business. Collectively, they have introduced the platform as the most important business model of the 21st century. And they have spawned a litany of imitators. Thousands of companies are:

  • Building their own platforms
  • Creating valuable planks that complement existing platforms
  • Modifying their business models to incorporate platforms
  • Becoming platform partners

Welcome to the Age of the Platform.


It isn’t easy to conceive of, build, and continuously adapt a platform. If it were, then everyone would be doing it. Amazon, Apple, Facebook, and Google would be commonplace, not exceptional.
Expenses aside for a moment, creating a robust platform does not just hinge on consistently developing great products or services. Rather, it requires a completely different mind-set. It must be at the core of a company’s business model. Companies must not only exist, but they must thrive in a state of constant motion. They must embrace dynamic stability (discussed in Chapter 7).  They need to constantly reevaluate and redefine basic precepts such as:

  • What they currently do
  • How they do it
  • What they could do
  • How they could do it
  • With whom they do it
  • How each piece interacts with other parts of its eco-system and the world at large

As Part II of this book will show, building such a platform requires many things. There is no five-step program or quick how-to guide. At the top of the list are amazing foresight, organizational agility, and the courage to let third parties participate in a business frequently, and in some very unconventional and collaborative ways. Insular companies are unlikely to build a great platform.


As 2011 progressed, I began to feel a compelling need to write a book about the platform as an important and new business model. As I will explain shortly, I have learned from personal experience that building a platform is not only beneficial, but also imperative for many companies’ survival. I look at myself as a case in point: In a relatively short period of time, I redefined my business and launched completely new products and services. How did I do this? In short, I built my own platform.

By way of background, from 2002 until 2008 with a few brief exceptions, my entire livelihood was tied to one fairly specific type of work: enterprise resource planning (ERP) consulting.
Even that type of relatively provincial work involves a wide variety of people and technical skills. Let’s just say, however, that more than 99 percent of all companies never considered engaging me. And probably 99.99 percent did not need me at any given time.

Despite this significant limitation, by 2008 I had started to come into my own. That year, I knocked the ball out of the park, making more money than at any other point in my life (nearly $250,000). I had concurrently balanced several difficult projects and had taken just one week off. For me, 2008 was the very definition of the “feast” year about which independent consultants like me dreamed—as in feast or famine. By any measure, I should have been ecstatic.

Yet, at least professionally, I was quite concerned. At the time, I was 36 years old. As I gave my accountant my third-quarter financial statements to prepare my taxes, I told myself: I had better enjoy this while it lasts, because it just couldn’t get any better. I couldn’t raise my rates forever and there were only so many hours in a year. Plus, rarely does an independent consultant like me move seamlessly from one project to another for an entire year as I just did. Downtime was a given in any economy, and ours was getting worse.

I knew that I needed to diversify and establish myself in different lines of business—or face dire consequences. But somehow that didn’t seem sufficient. I strongly suspected that I would have to refine my entire business model—and maybe even blow it up. In the long-term, this shift was necessary, but there was a short-term problem: No one cared. The world at large was not terribly interested in my decision to enter new lines of business—nor were many of my clients for that matter.

If I was going to be successful in diversifying and mitigating my own risk, I would have to build my own platform.


Fast forward to mid-2011. As I send my same accountant my quarterly financial reports, “Simon, Inc.” barely resembles the company of less than three years ago. That same type of consulting that generated more than $200,000 in revenue for me in 2008 is now barely a line item on my P&L statement. I had completely transformed my business. In part by accident and in part by design, over the next three years I launched entirely new lines of business. I earned money via services such as website design, writing, book coaching, marketing, and other areas for which I had no formal training. I made money from book royalties and mobile app sales. I also started a publishing company and a public speaking practice. In large part, I would have not been able to pay my bills and continue working for myself if I had not built an effective platform.

As we’ll see later in the book, platforms are not elixirs. You still have to do the work. In my case, I had to develop a new brand and offer services that people would want—and pay for.

For three reasons, I’m glad that I started diversifying and building my platform when I did. First, I was beginning to tire of working on the same types of highly contentious projects.

Second, I wanted to tackle new challenges and continue my own professional development. Third and most important, my shift turned out to be an economic imperative. In hindsight, my timing could not have been better. By early 2009, ERP consulting had slowed to a trickle, and many of my colleagues had either lost their jobs or could not find work. Although I have yet to replicate the financial success of 2008 (and may never do so), my platform-based business model is much more sound and resilient to risk. I start each year with a fair amount of base income from my writing and speaking clients. What’s more, book sales generate passive income for me. Unlike years past, I no longer start at zero every January. As my platform continues to evolve in new and unexpected ways, it generates new income and opportunities for me.


As mentioned previously, I have been self-employed for most of the last 10 years. I am also a student of both technology and business—perhaps sponge is a better word. I am constantly absorbing information from myriad sources about technology and business trends, events, and issues. Like any solopreneur, I have my ups and downs.

If I have a bad quarter—or three, as I did in 2009—I wonder what I would do if I had to close my own little shop and work for a large company. And assuming it was my choice, where would I like to work? It would have to be a company that was:

  • Doing extremely interesting and innovative things, especially with respect to emerging technologies.
  • Adapting extremely well and quickly to change.
  • Routinely introducing compelling new offerings.
  • Working with partners in very exciting ways.

Which ones fit the bill? Which large companies are doing the most exciting things?

To me—and I don’t think I’m alone here—the answer is clear: Amazon, Apple, Facebook, and Google. I certainly didn’t need Eric Schmidt to tell me as much. These four companies occupy elite status because of the popularity, reach, and power of their platforms.

I knew that their extensive and successful use of platforms war-ranted a book. Against that backdrop, I started writing The Age of the Platform in April 2011.

In this book, I certainly don’t contend that Amazon, Apple, Facebook, and Google are the only companies that understand the notion and importance of platforms—or at least make that claim.

(Chapter 10 provides examples of lesser-known platforms, and Chapter 11 covers powerful emerging platforms.) I focus on the Gang of Four in this book because their platforms are so popular and robust. What’s more, these four can teach businesses of all types and sizes many valuable lessons. To my knowledge, no existing book has looked at each of these dynamic organizations through the lens of the platform.

Very large companies such as Google and small companies like mine have embraced platforms—and seen amazing results. As a business model, the platform is size- and industry-agnostic.
I make no secret of my admiration for Amazon, Apple, Facebook, and Google—and the leaders behind these amazing companies.

Yet, I have another reason for profiling them. Millions of people and small businesses concurrently do business with the Gang of Four in a wide variety of capacities. That is, we have symbiotic relationships with them. For instance, we earn money from Amazon as affiliates and then buy books on the site. We sell games and productivity apps on Apple’s AppStore and then spend money on an iPad or a MacBook Pro.

This book is first and foremost about the platform as a business model. It explains how Amazon, Apple, Facebook, and Google have built dynamic and powerful ecosystems. Next, it lessons for creating and expanding your own platforms—and utilizing existing ones. Finally, it looks at the candidates for the next great platforms.

You might be asking yourself:

  • Just what is a platform, anyway?
  • Why are planks so important to platforms?
  • Why does my law firm or accounting practice or widget factory need a platform?
  • What can my business and I possibly learn from the platforms of Amazon, Apple, Facebook, and Google?
  • How is my small business remotely similar to these companies?

These are all fair questions. After all, relatively few businesses can spend billions or even millions of dollars on acquisitions—and afford to be wrong. Only a fraction of all companies have this type of liquidity and size. In fact, fewer than 1,000 American companies employ more than 10,000 people, according to the 2008 U.S. Census.4 In all likelihood, your business cannot be compared to Amazon, Apple, Facebook, and Google.

But let me draw a few analogies here. One should not embark on a career in acting with the expectation of becoming the next Robert De Niro, Al Pacino, or Meryl Streep. Foolish is the guitarist who starts a band with the hope of selling more records than the Beatles. The upstart novelist who expects to be the next John Grisham or Stephen King had better not quit her day job. Ditto the teenager who picks up a tennis racket with dreams of being Roger Federer incarnate. The odds that any of these things will happen are beyond remote.

We can still learn a great deal from these extremely talented and successful people. Iconic actors, artists, musicians, writers, and athletes have achieved their levels of prominence because they are doing so many things right. Luck and innate ability can only explain so much. I can’t hit a forehand like Roger Federer, but I certainly can learn a few things by watching him on the court.
The same principle applies to the business world. It may not be realistic to compare your company to Amazon, Apple, Facebook, and Google, but you can still learn a great deal from them and their platforms. And your business can benefit from these lessons.

In a nutshell, these are the goals of this book.
Aside from examining the platforms of Amazon, Apple, Facebook, and Google, this book profiles a number of smaller companies that have built impressive platforms.


The Age of the Platform is organized into four parts. Part I provides the framework and background for the remainder of the book. It takes a look at the technological, societal, and economic trends and developments that have led to the emergence of the modern-day platform. A number of key trends and events have allowed Amazon, Apple, Facebook, and Google to build powerful platforms. Before examining each company and its platform, we need to consider the context in which it is operating.

Part II looks at today’s great platforms and the companies behind them. We’ll see how external parties such as customers, users, developers, partners, and vendors extend platforms’ reach. The focus is on the Gang of Four. Besides providing brief histories of these organizations, Part II examines how they have created such transformative platforms—and why they are generating such incredible results. It shows that, by building powerful platforms, Amazon, Apple, Facebook, and Google have become admired and valuable companies. Part II explores how these companies benefit immensely from their platforms— and of equal importance, allow their partners to benefit as well. Moreover, companies don’t build powerful platforms by doing only one thing—even if they do that thing really well.

Part III takes a step back. It synthesizes the lessons of the previous four chapters. It looks at the components, characteristics, benefits, and perils of the platforms. Part III concludes by providing lessons for building your own platforms.

Part IV looks at the powerful platforms of the future, provides a brief synopsis of the book, and boldly offers a few predictions.


That is probably the burning question in your mind right now. You will gain a profound understanding of the importance of the platform. You’ll learn how the Gang of Four—and other companies—is utilizing these ecosystems in all sorts of innovative ways.

“Give me the place to stand, and I shall move the earth.”
Granted, this knowledge alone will not enable your company to usurp Google in search. Although your company might sell more stuff on Amazon’s platform, it will not sell more stuff than Amazon.
Neither scenario is realistic, and I am not a fan of business books that make grandiose promises such as these. But this much I vow: After reading this book, you will know why platforms matter today more than ever. And you’ll understand the importance of how platforms are changing business in many profound ways.

Let’s go!

Phil Simon is the author of four management books. His fourth, The Age of the Platform, is his most ambitious yet. A recognized technology expert, he consults companies on how to optimize their use of technology. His contributions have been featured on NBC, CNBC, Huffington Post, The Globe and Mail, Fast Company, the American Express Open Forum, ComputerWorld, Technorati, ZDNet,,, The New York Times, ReadWriteWeb, and many other sites.

Congratulations are in order…

For my cohost Patrick Foley, as he starts a new monthly column for startups over at Visual Studio Magazine. His first article, Lean Startup: Look Before You Leap is a must read if you still think the way to create your startup is to code first, everything else later.

And, kudos to David Schenberg, CEO of BusyEvent for being selected for the Capital Innovators Program. The program provides $50,000 in seed funding, mentorship from a seasoned pool of knowledgeable entrepreneurs, stellar perks, educational and social events, and the opportunity to pitch to angel investors and venture capitalist firms at the end of the program. Way to go David!