Author Archive for: ‘admin’

When the CEO is also the Tech Support Rep…

By Michael H. Pryor, co-founder Fog Creek Software Caller: “Hello, is this Tech Support?” Tech: “Yes, it is. How may I help you?” Caller: “The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?” Tech: “I’m sorry, but did you say a cup holder?” Caller: “Yes, it’s ...Read More →

Picking your micro-ISV niche

By Bob Walsh, Safari Software, Inc. Over at The Business of Software forum, Jackson asked today, “But the problem is – how to know what kind of (web or desktop) app to build. How do you detect the trend that will be big, while the trend is still in its infancy”? Of the 68 things you have to do to ...Read More →

Guy’s 8 community-building rules.

As always, Guy Kawasaki is saying things that garage startups micro-ISVs should read, print, reread and divide into Next Actions. This time, it’s how to build a community around your micro-ISV’s product. This is the magic you need to be successful. Here’s the gist, translated into micro-ISV terms, but please, go read Guy’s Post to get it right: Go public ...Read More →