So there you are, with your startup wired up with every type of analytic instrumentation you could ask for. You got your Google Analytics, Google AdWords, your email engagement program of choice (it really ought to be MailChimp, IMO). And you have your social media data – how many Twitter followers you have, what people on Facebook think of you, how many people read your blog. To top it off, you’ve got your sales data in one form or another, and whatever other stats you’ve bought into.
And you know what all this data will do for you? Not one single thing. It’s just raw data–it doesn’t do anything. It’s your job to figure out what all this data means, how each of these different streams of information interrelate. Then, and only then, have you got actionable information so you can do more of what works, less of what doesn’t.
That’s where DigMyData.com comes in. You don’t need more facts, you’ve already got all the facts: what you need is a way to see all of the data you need in one place, at one time, on one screen. If you’ve ever tried to figure out if what you are doing is actually working based on all of your numbers – web site, email, social, revenue – you will want to put DigMyData to work immediately.
This online service is about asking questions, getting answers – answers that let you change where your startup is going. When you post and tweet more, do you sales go up? That day, that week, that month? When you post a video to YouTube, do the number of tech support emails/tickets drop, or rise? What happens in Google Analytics when you spend more time doing tech support and less on social media – nothing, more visits to the right pages that lead to a sale? What?
In a nutshell, you pick which types and sources of data you want to give DigMyData access to. Then you create not just comparison charts (Adwords spending vs. number of tweets/posts, etc.), but annotate that data with scenarios that you can test, and actions you’ve taken. For example, if during the rest of this month you do X, what do you predict will be the results in terms of revenue? Moreover, actions you take – improving your SEO, reaching out to talk to at least one customer a day for 15 minutes, updating your site – will be reflected in your data. With DigMyData, you can add those actions and scenarios as story points in your startup’s timeline, so when you look back in 3 weeks, months or whenever, you can see in the data their positive (or negative) effects.
I’ve been using DigMyData with one consulting client for the past 6 months and will continue using it as ProductivityToDo.com launches and WordPress for Startups goes on sale. Today is DigMyData’s official launch date, and they’re offering an extended free trial if you sign up now that runs the rest of 2011 so you can really see results. It’s a powerful, unique way to not just consume data but test scenarios and make decisions. Highly recommended.